Shipping policy

UNMS Collection — Shipping Policy

Delivery estimates and available shipping options are shown at checkout. Estimates are not guaranteed arrival dates; customs clearance, public holidays and carrier delays may affect delivery.

Shipping charges, where applicable, are displayed at checkout before you place your order. Products are dispatched by our international fulfillment partners and items in one order may arrive separately.

Tracking information is provided when your order is dispatched. Please check that your delivery address is complete and correct.

Applicable customs duties, import taxes or clearance fees may be payable by the recipient unless expressly included at checkout. These charges are separate from shipping charges.

For help with a delayed or undelivered order, use our Contact Us form and include your order number. Our refund policy explains available remedies. Nothing in this policy limits your rights under applicable consumer law.